Identification of Game Plan to reach long term visionary direction via strategic objectives which are defined in cause & effect relationship
Define elements in Company’s value creation mechanism (growth engines, customer value proposition, drivers such as critical processess and intangibles)
Identify the Value Gap and its components via different tools
Enables the Management Team to see Company’s Game Plan in a single page and ensures alignment
Ensures accountability across the Management Team via responsibility assignment
Corporate Performance Program
Comprehensive definition of Strategy Map via strategic objectives, KPIs, long term targets and gap closing initiatives to make strategy measurable and manageable
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Define KPI’s to measure the success of strategic objectives
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Define initiatives in order to reach targeted success in strategic objectives, ensuring resource allocation and prioritization is linked with strategy
Strategy
Review
Quaterly performance review and annual strategy update taking into consideration changes in assumptions regarding macroeconomic conditions, competition dynamics, customer needs and expectations
Ensures strategy execution to become an alive process via review and updates
Design of strategy review and reporting structure
Initiative performance management
Strategy Execution process ownership “Office of Strategy Management"
Individual Performance Program
Deployment of strategy to the managerial team via setting annual individual objectives linked with corporate strategy
Ensures cross-functional alignment across business units and all functions
Strategic awareness of employees increases, they are aware of their contribution to corporate strategy
Board
Performance
Design of agenda for the Board and identification of performance framework for Board Members
Clarify contribution of the Board to corporate strategy and define priorities of
the BoardIdentify contribution and role of each Shareholder / Board Member to strategy execution via accountability setting
Increase in effectiveness of Board meetings and Committees
Customer Experience
Strategy
Clarification of Customer Experience vision and strategy. Customer Journey Mapping at all touch points, both online and offline
Incorporates voice of customer to
Strategy Execution framework in terms of needs and expectations of selected customer segmentsIncorporates voice of internal functions regarding customer experience processes
via focus groupsEnhances customer experience
via process improvements
Strategy Execution
Health Check
Measurement of Company’s maturity of strategy execution process, benchmarked with international best practices in Strategy Execution. Crystal-clear picture about the strengths and improvement areas for better business results
Benchmark current Strategy Execution processes compared with international best practices
Identify best practices implemantations and areas of improvement accross the Company
Ensures a clear and actionable roadmap for the Management Team and team responsible from strategy – Strategy Office – for targeted business results
Ensures comparison accross differing managerial levels, functions, Business Units and companies (for Holding structures)
Strategy Execution Skills Development
Tailor-made Strategy Execution training for the Company with customized content and interactive group exercises with international best practice implementations in Strategy Execution
Ensures conceptual alignment and awareness around Strategy Execution concept, enhances Strategy Execution competencies and effectiveness of management teams
Supports to create a strategy focused culture